Frequently Asked Questions
Are these items handmade in Japan?
Yes. All Sakyo products are crafted in
Japan by skilled artisans, using traditional techniques passed down through
generations.
Are these authentic traditional items?
Yes. Our pieces are inspired by
historically accurate designs and reflect authentic Japanese craftsmanship.
What payment methods do you accept?
We accept major credit cards, Shopify Payments, and PayPal.
Do you ship internationally?
Yes. We ship worldwide from Japan.
Which shipping carrier do you use?
We primarily use Japan Post or equivalent international courier services.
How long does shipping take?
Shipping times vary by destination, but typically range from 7–14 business days after dispatch.
Will I need to pay customs duties or VAT?
Depending on your country, customs duties and VAT may apply. These charges are the responsibility of the customer and are non-refundable.
Canthese items be used as interior decoration?
Yes. Many of our customers display our
pieces as interior art, appreciating their cultural and aesthetic value.
Do you accept returns?
Due to the nature of our handcrafted items, we do not accept returns unless the item arrives damaged or defective.
Still have questions?
If you need further assistance, our team will be happy to assist you.